ACPI Driver Hotfix for Windows 7 64-bit: Installation and Troubleshooting
Introduction
This article provides a step-by-step guide on installing and troubleshooting the ACPI (Advanced Configuration and Power Interface) Driver Hotfix for Windows 7 64-bit. This hotfix resolves issues related to missing drives and TPM (Trusted Platform Module) support.Steps for Installing the Hotfix
Step 1: Download the Hotfix from Microsoft's Website
Visit the Microsoft website and download the ACPI Driver Hotfix for Windows 7 64-bit.Step 2: Double-click on the Downloaded File
Once the file is downloaded, double-click on it to initiate the installation process.Troubleshooting Installation Issues
1. Missing Drives
After installing Windows 7 64-bit on an Acer Aspire E5-573, if two drives are missing, it indicates that the ACPI device is not properly recognized. To resolve this issue:1. Open Device Manager.
2. Locate the device with the "ACPIIMSFT0101" detail, which corresponds to the TPM module.
3. Enable the "Intel Platform Trust Technology" option on the Security tab in BIOS settings.
2. TPM Support
Windows 8 and Windows 10 automatically support TPM devices. However, for Windows 7 x64 or Windows 8.1 x64, a hotfix is required.1. Download and install the "Hotfix for Trusted Platform Module TPM 2.0 support in Windows 7 Service Pack 1 SP1 and Windows Server 2008 R2" from Microsoft's website.
2. Ensure the BIOS is running in UEFI mode.
3. Compatibility with Windows 7 32-bit
The ACPI Driver Hotfix is only applicable to Windows 7 64-bit. If you need to run Windows 7 32-bit, you will need to find alternative drivers.Additional Resources
- Microsoft ACPI Driver Hotfix Page
- Acer Drivers and Manuals Page
- Intel Platform Trust Technology Support
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